Right of withdrawal

Version 1.4 | Last updated: 15 September 2026

This withdrawal notice applies exclusively to consumers (persons who enter into a contract for purposes that are predominantly outside their trade, business or profession, § 13 BGB). Business customers (entrepreneurs within the meaning of § 14 BGB) have no statutory right of withdrawal. For business customers, however, the voluntary right of withdrawal set out in the “Terms for Business Customers” applies (withdrawal within sixty (60) days from the date of purchase – the day the first payment is received; exercised e.g. by email to mail@leano.net), see section Voluntary right of withdrawal for business customers.

For contracts on the supply of digital content not supplied on a tangible medium (SaaS access), your right of withdrawal expires early once performance of the contract begins, provided that

1. you have expressly consented to us beginning performance of the contract before the withdrawal period has expired,
2. you have confirmed your awareness that, by giving this consent, you lose your right of withdrawal once performance of the contract begins, and
3. before performance of the contract began we provided you with a confirmation of the contract in accordance with § 312f BGB on a durable medium (for example by email) which reproduces your consent and your confirmation of awareness.

We obtain these declarations during the checkout process; you receive the confirmation by email immediately after the contract is concluded, before your access is activated. If one of these conditions is not met, your right of withdrawal remains unaffected.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise your right of withdrawal, you must inform us

daleap GmbH
Grützmacherweg 6, 13599 Berlin, Germany
Telephone: +49 30 555 27 30 2
Email: mail@leano.net

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, which is however not mandatory. To meet the withdrawal deadline, it is sufficient that you send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. No compensation is charged for use up to the withdrawal (§ 357a (3) BGB).

The withdrawal can additionally be declared at any time via the withdrawal function of this website: Withdraw contract. The “Withdraw contract” button is available in the footer of every page. Receipt of the declaration is confirmed with the date and time.

(If you wish to withdraw from the contract, please complete this form and return it.)

To:
daleap GmbH, Grützmacherweg 6, 13599 Berlin, Germany
Email: mail@leano.net

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the use of the software “leano”.

Ordered on (*) / received on (*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only for notification on paper):
Date:

(*) Delete as appropriate.

In addition to the statutory right of withdrawal, daleap GmbH grants a voluntary money-back guarantee for Pro Solo: within 60 days from the conclusion of the contract we refund all payments made for Pro Solo up to that point in full – regardless of how long the service was used during that period; no compensation for use is withheld. You can claim the guarantee informally, for example by email to mail@leano.net. Your statutory rights, in particular your rights in respect of defects and your statutory right of withdrawal, remain unaffected by this guarantee. This guarantee applies only to the first acquisition of a Pro Solo subscription. First acquisition means the first paid Pro Solo contract per user; a change of plan or a contract newly concluded after termination does not give rise to a further guarantee claim. For other paid plans, the guarantee applies only where this is expressly agreed there.

For business customers (entrepreneurs within the meaning of § 14 BGB), the voluntary right of withdrawal under the “Terms for Business Customers” applies: withdrawal within sixty (60) days from the date of purchase (the day the first payment is received), exercised e.g. by email to mail@leano.net. Details are set out there in the section “Termination and withdrawal rights for business customers”.